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USER AGREEMENT
Last updated: 01 June 2025
1. General Provisions
1.1. APPTERNET CORPORATION LIMITED (registration No. 2625180, office 35, 20 Granville Rd, Hong Kong; hereinafter the "Operator") provides access to the services available on the website https://consul.online (the "Site").
1.2. This User Agreement (the "Agreement" or "Offer") is a public offer of the Operator addressed to any legally capable individual (the "User"). By performing the actions described in Clause 1.3, the User unconditionally accepts the terms of this Agreement.
1.3. The acceptance of the Offer and the moment this Agreement is concluded shall be the actual payment by the User for the services selected on the Site by any available method.
1.4. The User confirms that before accepting the Offer they:
have read the terms of the Agreement and the Privacy Policy;
understand the legal consequences of their actions;
act voluntarily, free of misrepresentation, fraud, duress or threat.
1.5. Territorial notice. The Site is not intended for persons physically located in the Russian Federation. By entering the Site the User confirms they are not in Russia and are not its tax resident.
2. Subject of the Agreement
2.1. The Operator grants the User the technical capability to order the following services:
drafting of documents and their subsequent submission via the relevant consular portal of the country selected by the User;
booking an appointment at that country's consular office;
consulting services related to consular procedures.
2.2. For the purposes of this Agreement, "Consulate" means the official consular offices of the country indicated by the User for obtaining services. The Operator does not limit the choice of country and does not render services aimed exclusively at the authorities of the Russian Federation.
2.3. Payment for the services constitutes full, unconditional acceptance of all terms of this Agreement.
2.4. The complete text of the Agreement and current tariffs are always available on the Site. Providing personal data and paying for the services equals unconditional acceptance.
3. Rights and Obligations of the Parties
3.1. Operator's obligations / 3.1. Обязанности Оператора
обеспечивать доступ к Сайту в пределах технических возможностей;
обрабатывать персональные данные Пользователя в соответствии с Политикой конфиденциальности и законодательством Гонконга;
оказывать заказанные услуги в объёме и сроки, согласованные с Пользователем.
3.2. Operator's rights
modify tariffs, Site functionality and Agreement terms by publishing an updated version;
refuse to provide services if the User fails to supply required data or breaches the Agreement;
suspend access to the Site for maintenance, troubleshooting or User violations;
3.3. User's obligations
provide accurate data and update it when it changes;
pay for services according to current tariffs;
use the Site solely for lawful purposes, refrain from infringing third-party rights and from interfering with Site operation.
3.4. User's rights
obtain information about services, tariffs and application status;
use Site functions in accordance with this Agreement;
demand protection of personal data and confidentiality.
4. Terms of Site Use
4.1. Each service request is deemed a User's offer that the Operator may accept (confirm) or reject. Confirmation is sent automatically via the Site interface and/or to the User's e-mail.
4.2. All trademarks, designs, databases and software code on the Site belong to the Operator. Any copying, modification or distribution without written permission is prohibited.
4.3. Unauthorized access to the Site infrastructure, injection of malicious code, creating excessive load or other actions disrupting stable operation are forbidden.
5. Dispute Resolution
5.1. The parties shall endeavour to settle any disputes through negotiation. Claims must be submitted in writing via the feedback form or the e-mail listed in contacts.
5.2. If a dispute is not resolved within 30 calendar days, it shall be referred to the competent courts of Hong Kong in accordance with their procedural rules.
5.3. The Operator is not liable for losses caused by the User's provision of inaccurate or outdated data.
6. Miscellaneous
6.1. Matters not regulated by this Agreement are governed by the law of the Hong Kong Special Administrative Region.
6.2. The invalidity of any provision of this Agreement shall not affect the validity of its remaining parts.
6.3. This Agreement enters into force upon acceptance (payment for services) and remains effective indefinitely until the parties fulfil their obligations or the Agreement is terminated under Hong Kong law.
Copyright
© 2024–2025 APPTERNET CORPORATION LIMITED. All rights reserved.
